Venom Gaming UAE FAQ

Yes. Venom Gaming UAE delivers across Dubai the same day for orders confirmed before 2:00 PM. In-stock configurations such as the Apex Core line are assembled, stress-tested and ready within 1 hour of confirmation. Orders confirmed after 2:00 PM are delivered the next day, and the delivery window is agreed with you by WhatsApp on the day.

One business day after dispatch. Venom Gaming UAE ships by courier to Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Umm Al Quwain and Fujairah with next-business-day delivery, free on every order with no minimum value. You receive the courier name and a tracking reference by email and WhatsApp when the system leaves the Dubai facility.

Yes. Venom Gaming UAE ships to all five GCC countries by courier in 3 to 7 business days. The courier fee for your destination and order size is shown at checkout or confirmed in writing before payment. Import duties, VAT or clearance fees charged by the destination country are payable by the customer, and we supply the commercial invoice the courier needs for clearance.

Yes. Collection from the Venom Gaming UAE showroom at Computer Plaza, Dubai, is free for every order, including same-day builds. Message +971 56 644 0040 on WhatsApp to book a collection slot so the system is powered on, tested in front of you and ready to carry out when you arrive.

Yes. Venom Gaming UAE accepts Tabby, which splits an order into 4 interest-free monthly payments, and Tamara instalments, both approved instantly at checkout with an Emirates ID and a UAE card. Each provider sets its own order limit, confirmed at checkout. Larger systems can be financed with 0% bank instalment plans arranged with our team before payment.

Yes. Venom Gaming UAE arranges 0% instalment plans with partner UAE banks on eligible credit cards, which suit workstations and AI systems above the buy-now-pay-later limits. Plans are agreed with our team before payment and are subject to the bank's approval. Ask for the current list of banks and terms by WhatsApp on +971 56 644 0040.

Yes. Venom Gaming UAE accepts cryptocurrency through its payment processor, converted at the rate shown at the time of payment, and issues a normal AED VAT invoice carrying TRN 104195466800003. If a refund is due, for example on a cancellation before the build starts, it is paid in AED by bank transfer at the invoiced amount.

Yes, inside the UAE. Venom Gaming UAE delivers custom PCs and components with cash on delivery across all seven emirates. Dubai orders confirmed before 2:00 PM arrive the same day; the other emirates are next business day. Cash on delivery is not offered on GCC shipments, which are paid by card, bank transfer or cryptocurrency before dispatch.

Yes. Every price on venomgaminguae.com is in AED and includes 5% UAE VAT, and every order receives a tax invoice carrying Venom Gaming UAE's TRN 104195466800003 and Trade License 1146884. Companies can pay by bank transfer against a proforma invoice and receive a VAT invoice in the company name for input-tax recovery.

Every custom PC built by Venom Gaming UAE carries a 1-year direct replacement warranty handled in-house, so you never deal with the component manufacturer during the first year. If a fault occurs we arrange free courier pickup anywhere in the UAE, diagnose the system at our Dubai facility, replace the defective component at no cost and return the system by courier at our expense. The first year also includes one free service visit.

After the first year, parts remain covered by the manufacturer's own warranty where one applies, typically up to 3 years for motherboards, power supplies and graphics cards and up to 5 years for memory and SSDs, as declared at purchase. Venom Gaming UAE helps you file the claim and forwards the part to the manufacturer or distributor where required.

The 1-year warranty does not cover physical damage from accidents, drops, mishandling or unauthorised modification, liquid damage, power surges beyond manufacturer tolerances, normal wear of consumables such as thermal paste, fan bearings and coolant, software or operating-system faults not caused by a defective component, or faults caused by components you installed that were not bought from Venom Gaming UAE. Back up your data before sending a system in.

One visit within the first 12 months at the Venom Gaming UAE workshop or by courier collection: internal cleaning and dust-filter service, thermal paste renewal on the CPU, a check of fan curves, coolant level on liquid-cooled systems and storage health, and a benchmark against the handover record. It is included with every custom PC alongside the 1-year direct replacement warranty.

Venom Gaming UAE's Apex Core line starts at AED 3,599 for the Pulse Striker and runs to AED 6,899 for the Tempest Phantom, all priced including VAT with free UAE delivery and the 1-year direct replacement warranty. Higher tiers, from 1440p Apex Elite builds to dual-loop watercooled flagships, are quoted to specification, with configurations reaching around AED 40,000.

In-stock configurations, including the six Apex Core builds, are assembled, stress-tested and ready within 1 hour of order confirmation at the Venom Gaming UAE workshop in Computer Plaza, Dubai. Custom builds with hardline watercooling or non-stock parts carry the build time stated in the quote, normally 3 to 7 business days, before the delivery clock starts.

Venom Gaming UAE builds five Apex tiers. Apex Core targets high-FPS 1080p competitive gaming from AED 3,599. Apex Elite is built for 1440p AAA gaming. Apex Signature is a bespoke 4K Ultra system. Apex Prestige adds hardline custom watercooling. Apex Venom is the dual-loop flagship. Every tier is assembled and benchmarked in Dubai with cooling specified for 45 C summers.

Not if it is specified for the climate. Venom Gaming UAE builds every system with thermal headroom for 45 C ambient summers: oversized radiators or air coolers, positive-pressure airflow with dust filtration, and power supplies rated above the build's peak draw. Each PC is stress-tested before handover so sustained gaming loads hold their clocks rather than throttling.

A custom build from Venom Gaming UAE uses retail components you choose, assembled and tested in Dubai, with a 1-year direct replacement warranty handled locally instead of a manufacturer RMA abroad. Prebuilt units from international brands often use proprietary power supplies, motherboards and cases that limit upgrades. You also pick the exact GPU, memory and storage for your games and resolution.

Yes. Every Venom Gaming UAE build uses standard ATX-family components, so graphics cards, memory and storage can be upgraded later. Upgrades fitted by us keep the 1-year direct replacement warranty intact. Parts you install yourself are not covered, and a fault caused by them is excluded, but the rest of the system stays under warranty. Opening a custom liquid loop should be left to us.

An AI workstation from Venom Gaming UAE is specified around GPU memory, sustained load and expandability rather than frame rates: more VRAM per GPU, room for a second card, 64 GB to 256 GB of system memory, a power supply sized for 24-hour inference or training, and cooling that holds full load in 45 C ambient. A gaming PC optimises the same budget for peak clocks at 1080p to 4K.

As a rule of thumb at 4-bit quantisation: a 7B to 8B model needs about 6 GB of VRAM, a 13B to 14B model about 10 GB, a 32B model about 20 GB, and a 70B model about 40 GB, plus room for context. A 32 GB RTX 5090 runs 32B-class models comfortably and 70B models only with offloading to system memory. For 70B and larger at full speed, Venom Gaming UAE specifies multi-GPU or 96 GB workstation-class cards.

Only with compromises. A 70B model at 4-bit needs roughly 40 GB of VRAM, more than any single consumer GPU, so on a 32 GB RTX 5090 it runs with part of the model offloaded to system memory at a fraction of the speed. For 70B at full GPU speed, Venom Gaming UAE builds dual-GPU systems or uses 96 GB workstation-class cards. Tell us the models you run and we will size the VRAM honestly.

Yes. Venom Gaming UAE delivers AI workstations with current NVIDIA drivers and CUDA, and installs the frameworks you name at order time, such as Ollama, vLLM, llama.cpp, ComfyUI or a PyTorch environment, then verifies a model loads and runs on the GPU before handover. Model weights you are licensed to use can be preloaded on request.

Yes. Every system built by Venom Gaming UAE, including dual-GPU and 4-GPU AI workstations, carries the 1-year direct replacement warranty with free courier pickup in the UAE, diagnosis in Dubai and free return, plus one free service visit in the first year. Workstation-class GPUs additionally carry their manufacturer warranty, typically 3 years, which we process for you after year one.

Yes, to specification. Venom Gaming UAE quotes enterprise GPU servers for AI training, render farms, HPC and custom clusters, including H100, H200 and Blackwell-class systems, with delivery and on-site installation inside the UAE. Lead time, networking, support terms and financing are set out in a written proposal. Start with the request-a-quote form or email info@venomgaminguae.com.

The showroom and workshop are inside Computer Plaza (Al Ain Centre) on Al Mankhool Road, Bur Dubai, a short walk from Al Fahidi Metro Station on the Green Line, with paid parking in the building. Builds are assembled, tested and handed over there. Message +971 56 644 0040 on WhatsApp before visiting so a technician and your configuration are ready.

An appointment is recommended. Venom Gaming UAE books 30-minute spec sessions so that a technician is free and a draft configuration is prepared from the games, software or AI models you describe. Walk-ins are welcome when the bench is free. Book by WhatsApp on +971 56 644 0040 or through the contact page.

Yes. Every Venom Gaming UAE build is powered on, stress-tested and benchmarked before handover, and customers collecting from the Computer Plaza showroom can watch the final test and inspect the cable work and cooling before signing. Delivered systems ship with the same test record, and you are asked to power on and check the PC within 48 hours of delivery.

Venom Gaming UAE is the trading name of Venom Gaming Computers & Requisites Trading, a custom PC builder licensed in Dubai under Trade License 1146884 with TRN 104195466800003. It builds liquid-cooled gaming PCs, rendering workstations, AI workstations and GPU servers at Computer Plaza, Dubai, won 1st place at NVIDIA Garage UAE 2023, and serves the UAE and GCC in English and Arabic.

Yes. Venom Gaming UAE operates under Dubai Trade License 1146884 issued by Dubai Economy and Tourism and is VAT-registered under TRN 104195466800003, both printed on every invoice and on the about page. The company has a physical showroom at Computer Plaza, Dubai, won 1st place at NVIDIA Garage UAE 2023, and handles its 1-year warranty in-house with free pickup across the UAE.

Phone and WhatsApp +971 56 644 0040 for sales, bookings and delivery arrangements. Email info@venomgaminguae.com for general and business enquiries and support@venomgaminguae.com for orders, delivery and warranty cases; warranty messages are answered within 24 hours. The showroom is at Computer Plaza, Dubai, and the Instagram account is @venomgaming_uae.

Yes. Venom Gaming UAE serves customers in English and Arabic by phone, WhatsApp and at the Computer Plaza showroom, and the website is published in both languages. Russian and Chinese pages are not published at present and will return when natively written content exists rather than machine translation.